Shipping Policy
tailoredforyounow promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.
Service Coverage
Reachable countries: All of the United States
We use the following shipping carriers: FEDEX, UPS or USPS.
Shipping Fees
Duties and sales tax are included in product prices. For standard shipping within the USA:
- Orders under $70: $7.99 USD shipping fee
- Orders over $70: Free shipping
Processing & Delivery Time
All orders will be processed and shipped within 7–15 business days. Once shipped, delivery typically takes 10–20 business days.
Please note that shipping time does not include order processing time.
The total estimated time to receive your order is processing time plus shipping time, approximately 15–30 business days in total.
Please ensure you provide a complete delivery address (street number is required). Otherwise our customer service team will reach out to confirm details, which may delay shipment.
Tracking Information
When your items are shipped, you will receive a shipping confirmation email with a tracking number.
If you haven’t received the email, or if the tracking number isn’t working, it’s okay. Contact us and we will resolve it for you.
If you need more detailed information, please send us an email at service@usaaxon.com and we will assist you.
Delivery Requirements
Please inspect your package carefully upon receipt. If you find any damage or missing items, please contact us immediately and provide supporting proof within 24 hours.
If you haven’t received your order within 30 business days of receiving your shipping confirmation email, please contact us at service@usaaxon.com with your name and order number, and we will look into it for you.
After-sales Service
If products are damaged or lost due to shipping issues, we will provide refund solutions based on the specific situation. Please contact our customer service team promptly.
Tax Policy
All products are priced duty-free with sales tax included. This means you will not be charged additional sales tax fees at checkout.
We recommend you review the tax information displayed during the checkout process to confirm the exact tax breakdown of your purchase. If you have any questions or concerns about taxes, please feel free to contact our customer support team.
Please note that this tax policy is subject to change based on updates or amendments to state and local tax laws. We appreciate your understanding and cooperation in complying with applicable tax regulations.
Customs & Refused Shipments
Customs fees and applicable taxes are included in the total purchase price. Duties and taxes are determined and assessed by the customs authorities of the destination country. While charges may not always apply, they are calculated based on your order value and the duty-free import threshold of the destination country, if applicable.
If a package is refused by the recipient, the recipient is responsible for all return-related costs. Refunds for refused international shipments will be issued after deducting applicable fees.
Please note that delays related to customs clearance are beyond our control. We recommend contacting your local customs authorities to check the status of your package or to inquire if your shipment has been detained.
If you have any other questions, please contact us and we will do our best to assist you.